» Coordinate with the sales team to develop a shipping calendar to ensure timely and accurate shipping of products from and to the suppliers/customers.

» Coordinate with the production & warehouse to ensure timely readiness of goods for shipping

» Issue/receive and review packing lists as and when applicable.

» Follow up on pending shipments, investigate the delay cause, take corrective action and reports incidents as and when needed

» Coordinate with existing brokers and shipping agencies to guarantee accurate shipping of goods in compliance with local and international shipping terms and conditions.

» Follow up on status of shipments (monitor & track) and maintain an updated log of shipment status.

» Prepare Express airway bills

» Coordinate with our team in China (or any other potential market)

» Liaise with clients regarding the shipping costs, shipping mode, etc…

» Continuously update on shipment status and post on CRM

» Extract & submit monthly VAT letter report in coordination with the accounting department and shipping agent for review and audit

» Continuously share shipping related reports with the international sales team for tracking purposes.

» Initiate contact with new brokers / shipping agents and sourcing quotations, studying them, and suggesting new deals to the management for discussion and decision making

» Conduct periodical meetings with the shipping agents & brokers to provide feedback on service and ensure receipt of agreed upon service levels.
- Previous experience in DHL and air fright shipping is preferable