Who We Are:

• At FabricAID we aim to establish a socially and environmentally conscious value chain for the apparel industry by optimizing the collection, sorting, upcycling, and resale of second-hand clothes through socially conscious and sustainable brands.
• We are considered one of the world's fastest-growing social enterprises with 7 brands across Lebanon, Jordan and now opening in Egypt. Having raised over 2,1 million US dollars and grown revenues five times in 2021, we have collected 700,000 items and sold 400,000.
• Our circular model gives a new purpose to unwanted products and limits the socio-economic and environmental damage of fashion predominantly by offering decent clothing at extremely affordable prices to marginalized communities through a dignified shopping experience. We espy the values you can bring to our team and hope to share and offer you ours in return.
• If you were to join us, all we can tell you is you won’t regret it.

What We Offer:

• If you are looking for a job with purpose and an organization where you feel you belong, with us, your aspirations will come true.
• Venturing into this journey and becoming part of our evolution will bring a different perspective to the person you are today.
• By learning new skills, engaging with our large team, you can become part of our big family.
• Whether you are interested in impact, supply chain, retail, re-fashion or upcycling, we offer a variety of career opportunities and you can find your place in one of our departments.
• Other than a nurturing culture and diverse set of opportunities at FabricAID we offer you growth, in 4 years we grew from an idea to a company that employs more than 100 employees across several countries.
• We invite you to grow with us.

 What You Will Be Doing:

• Shop Coordinator oversees FabricAID’s Shop; its internal operations and sales.
• He/she is responsible for overseeing the daily operations of a store, making sure it runs smoothly and effectively: the sales of the shop, the visual merchandising, the creation of a community around the shop’s customers, the maintenance of an adequate system of sales records, the preparation of sales forecasts and the organization of creative events /activities at the shop. 

Duties and Responsibilities:

• Drive customer service excellence to every aspect of the store, including store appearance, display of merchandise, product placement, story layout, and selling procedures.
•  Open, operate and close both the cash registers
• Greet and direct customers
•  Provide accurate information (e.g. product features, pricing and after-sales services)
• Oversee stock levels to prevent shortages and overstock situations.
• Coordinate restocking activities to maintain optimal product availability.
•  Answer customers’ questions about specific products/services
• Conduct price and feature comparisons to facilitate purchasing
•  Assist in the unpacking and display of the merchandise.
• Perform administrative tasks to support the
• smooth operation of all store operations, including the timely submission of all personnel paperwork, preparing and submitting reports, monitoring sales
• receipts and cash and report back to the management on sales transactions, most demanded items and needed merchandise for shop replenishment.
•  Coordinate with the Brand Manger  on providing excellent customer service 
•  Provide customer feedback to the Brand Manager 
• Stay up-to-date with new fashion trends

Qualifications and Requirements:

• Academic B/G: High school degree
• Experience:2-3 Proven work experience as a Retail Sales Representative, Sales Associate or similar role
• Strong interpersonal skills and a customer-centric mindset.
• Organizational skills with the ability to manage inventory effectively.
• Team player attitude with the ability to support sales initiatives.
• Display comfort in utilizing POS systems, inventory software, and computer skills.
• Languages: Arabic, English
• Familiarity with consumer behavior principles
• Excellent communication skills, capable of building trusting relationships
• Ability to perform in fast-paced environments
• Flexibility to work various shifts
• Authorities: No authorities for this position.

Perks and Benefits:

• Free access to psychological support during working hours 
• Legal rights: 15 days annual leave and enrollment in Social Security
• 30% discounts on FabricAID retail concepts and up to 75% discounts on FabricAID services

Working Hours10:00 am to 6:00 pm 

Working Days Monday to Saturday