Administrative Assistant and Customer Support

لبنان - جبل لبنان

Vacancy for a full-time female administrative assistant/ operator at a reputable pharmaceutical company.

Job description:

  • Respond to customer queries in a timely and accurate way, via phone or email
  • Identify customer needs and provide solutions
  • Monitor customer complaints and reach out to provide assistance
  • Share feature requests and effective workarounds with team members
  • Follow up with customers to ensure their issues are resolved
  • Gather customer feedback and share with relevant team leaders.

Requirements:

  • Experience as a Customer Support Specialist or similar CS role
  • Experience using Microsoft Office tools (excel, word)
  • excellent communication and problem-solving skills
  • Multi-tasking abilities
  • Patience when handling tough cases

 

Applicant must have his/her own transportation method

Job location: Nabay, Mont Liban

تاريخ النشر: ١٦ فبراير ٢٠٢١
الناشر: Tanqeeb.com

تاريخ النشر: ١٦ فبراير ٢٠٢١
الناشر: Tanqeeb.com