A leading company in Catering located in Dekweneh is seeking a Dynamic Quality assurance coordinator to join its team.

Key Responsibilities:

- Provide leadership and expertise in the development and maintenance of an effective quality assurance model for online courses.
- Produce regular quality assurance reports for internal distribution
- Assist in the training of workers in quality assurance tasks
- Develop and maintain positive, collaborative, respect-based relationships with co-workers, clients, and stakeholders within and outside of the company.
- Flexibility in adapting to a fast-changing environment to meet the needs of the department and the priorities of the company. Work with manager to periodically review, update and modify job description as needed.
- Work with manager to develop a professional development plan with annual goals to accomplish the plan. Actively pursue excellence, effectiveness, and efficiency.
- Identify emerging trends that add value to the work, incorporate them or recommend improvements, and strive to ensure that Cat and Mouth’s practices are current.
- Serve as the primary point of contact for all quality assurance issues, concerns, and questions
- Work with various teams to ensure that products meet or exceed customer expectations and requirements
- Develop, implement, and maintain quality control procedures
- Monitor compliance with quality standards
- Investigate and resolve customer complaints
- Conduct audits of materials, processes, and finished products
- Prepare and present reports on quality assurance activities
- Identify opportunities for improvement and recommend corrective actions
- Train new employees on quality assurance procedures
- Assist in the development and implementation of quality management systems
- Maintain up-to-date knowledge of industry trends and best practices
- Perform other duties as assigned

Requirements:
• Bachelor’s degree in business, quality assurance, or related field
• 3-5 years professional experience in quality assurance or a related field
• Working knowledge of quality management systems (ISO 22000, FSSC, etc.)
• Training & Experience
• Certifications & Licenses
• Attention to detail
• Problem-solving skills
• Organizational skills
• Leadership skills