We’re on the lookout for a passionate, mid-level Software Developer to join an innovative HealthTech & InsurTech start-up in Beirut. If building real-time messaging systems, integrating WhatsApp APIs, and developing smart, scalable chatbots is your thing, then we should talk.

What you’ll be doing

• Develop and maintain backend services for WhatsApp-based communications using WhatsApp Business API or BSPs like Twilio, 360dialog, Vonage, or Gupshup.
• Design and implement intelligent chatbots with support for NLP using tools such as Dialogflow, Rasa, Microsoft Bot Framework, or OpenAI GPT APIs.
• Handle WhatsApp-specific message flows, including template management, session handling, and message delivery via REST APIs and webhooks.
• Build and maintain scalable backend systems (using Node.js, Express, Python, Django, Flask, or PHP with Laravel) for managing messaging flows.
• Deploy applications to cloud platforms (AWS, Google Cloud, Heroku, Vercel), and utilize serverless solutions when appropriate.
• Implement session management, state tracking, and user data storage using databases like MongoDB, PostgreSQL, MySQL, or Firebase.
• Ensure all integrations meet security and performance standards, including securing webhooks, managing tokens, rate-limiting, and logging.

Skills

Technical Skills & Qualifications:



Programming Languages & Frameworks:

• JavaScript/Node.js – Core requirement for backend services and WhatsApp integrations.
• Python – Essential for chatbot logic, NLP, and server scripting.
• PHP & Laravel – 2+ years of experience required for backend services, with a solid understanding of MVC architecture.
• Optional: TypeScript, Java – based on specific platform needs.

Backend & Deployment:

• Experience in backend frameworks: Express, Flask, Django, Laravel
• RESTful API design and integration
• Webhook development for real-time message processing
• Deployment to: AWS (EC2, S3, RDS), Google Cloud, Heroku, Vercel
• Familiarity with serverless architecture using AWS Lambda, Google Cloud Functions, etc.

Databases:

• Experience with: MongoDB, PostgreSQL, Firebase, MySQL
• Used for session handling, message logs, user profiles, analytics

Chatbot Development Skills:

• Experience designing bot logic with WhatsApp 
• Handling conversation state, context, and intent-based routing

WhatsApp Business API / Providers (Nice to Have):

• Experience with Meta WhatsApp Cloud API and third-party BSPs like Twilio, 360dialog, Vonage
• Proficiency in REST API integrations, webhook configurations, JSON data structures
• Managing WhatsApp message templates and compliance with Meta policies

Frontend 

• Familiarity with HTML, CSS, JavaScript
• Experience using front-end libraries like React or Vue
• Styling with TailwindCSS or Bootstrap

Authentication & Security:

• API token management (OAuth, JWT)
• Webhook security
• Rate limiting and queue handling (RabbitMQ, Redis)

DevOps & Tools:

• Version control using Git (preferred)
• Webhook testing tools like ngrok
• Logging & monitoring tools: Sentry, CloudWatch, LogRocket

You’re probably a match if you have:

• Familiarity with AWS cloud services (EC2, S3, RDS, etc.)
• Prior experience working with customer support or marketing teams
• Understanding of GDPR or similar data protection regulations
• Ability to work in Agile teams with CI/CD workflows