Job Description

Roles & Responsibilities

Supports the achievement of unit sales targets, collection objectives, and market growth while providing technical assistance to customers.

A. Customer / Supplier Relations Management

Establishes, develops, and maintains business relationships with current and prospective customers via regular visits to present the company s product range.

Creates a knowledge base on existing customers, highlighting profiles, share, value opportunities, etc.

B. Pumps Sales

Prepares quotations based on customer specifications, applying company pricing and discount policies set by senior management under the supervision of the BUH.

Coordinates with Sales Executives for final formatting and submission of quotations.

Negotiates quotations within approved pricing limits and seeks guidance from the BUH when necessary.

Verifies stock availability of quoted items, enquires on lead times, and informs customers of delivery terms in case of running projects.

Prepares technical submittals in coordination with the line Manager (when deemed necessary), follows up and reviews them as necessary until the obtainment of consultants approval and completion of the sale.

Provides technical support as needed and assists customers in calculating the appropriate sizing for their pump systems.

Prepares sales orders and submits them to BUH for final approval.

Follows up on customer issues and complaints to ensure proper resolution.

C. After Sales

Coordinates with maintenance and technical support teams to address defective item claims and technical assistance requests.

Conducts client site visits to support customers.

D. Market Feedback and reporting:

Provides market feedback on customer needs, satisfaction, pricing, competition, and new product potential management through regular reports as requested.

Desired Candidate Profile

Bachelor's degree in mechanical engineering or related field

Strong analytical and problem-solving skills

Job Experience

3-5+ years of relevant experience in technical sales.

Education

Bachelor's degree in mechanical engineering or related field