We are looking for an experienced Branch Manager to lead the daily operations of our retail branch and ensure exceptional customer service, operational excellence, and strong sales performance.

Key Responsibilities:
-Manage the branch's daily operations and ensure smooth opening and closing procedures.
-Lead, coach, and motivate the branch team to achieve performance and sales targets.
-Monitor sales performance, inventory levels, product availability, and merchandising standards.
-Ensure compliance with company policies, hygiene, safety, and operational procedures.
-Oversee cash handling, daily deposits, and cost control measures.
-Maintain high standards of customer service and efficiently resolve customer concerns.
-Coordinate staffing requirements, employee scheduling, and performance evaluations.
-Ensure proper product display, accurate pricing, and regular expiry date checks.
-Work closely with head office departments to support operational and business objectives.

Requirements:
-Minimum 5 years of experience as a Branch Manager or in a similar leadership role.
-Previous experience in the food industry is required.
-Experience in the bakery industry is a strong advantage.
-Bachelor's degree in Business -Administration, Hospitality Management, or a related field is preferred.
-Strong leadership, communication, and people management skills.
-Excellent organizational, problem-solving, and decision-making abilities.
-Good knowledge of retail operations, inventory management, and sales performance.
-Fluent in Arabic and English; French is a plus