Job Description

Roles & Responsibilities

The Company

Toters is an on-demand e-commerce and delivery platform that enables customers to get anything in their city with the highest level of convenience.

Technology is at the heart of everything we do. Our product and engineering teams work every day to build experiences that make customers lives easier while continuously improving internal systems to deliver faster and at the best cost.

If you re excited about working in a high-growth startup environment and want to be part of a team shaping the future of how people shop in the Middle East, we d love to hear from you.

About the Role

Are you passionate about building scalable backend systems while owning the cloud infrastructure that powers them? As a Senior Backend Engineer (Platform & DevOps) at Toters, you'll split your time between designing and developing production-grade backend services and improving the cloud platform, deployment pipelines, and operational excellence that enable our engineering teams to deliver software safely and efficiently.

In this role, you'll own services end-to-end from application design and implementation to deployment, monitoring, scalability, security, and production reliability. Working closely with Software Engineers, Product Managers, and Infrastructure teams, you'll help build resilient systems that power our products while continuously improving the developer experience.

In this role, you will:

Backend Engineering

• Collaborate with cross-functional teams to translate business requirements into scalable backend solutions.
• Design, develop, test, and maintain high-performance backend services using PHP (Laravel).
• Design and build RESTful APIs and microservices that power customer-facing and internal applications.
• Write clean, maintainable, and well-tested code following engineering best practices.
• Optimize application performance, database queries, caching strategies, and system scalability.
• Participate in architecture discussions and contribute to technical decisions that improve long-term maintainability.
• Conduct thoughtful code reviews and mentor engineers through technical guidance and best practices.

Platform & DevOps

• Design, build, and maintain cloud infrastructure on AWS to support highly available and scalable applications.
• Build and improve CI/CD pipelines that enable fast, reliable, and secure software delivery.
• Manage containerized applications using Docker and Kubernetes.
• Automate infrastructure provisioning and configuration using Infrastructure as Code (Terraform or similar tools).
• Improve system observability through monitoring, logging, alerting, and performance dashboards.
• Optimize cloud infrastructure for scalability, reliability, security, and cost efficiency.
• Participate in production incident response, troubleshooting, root cause analysis, and post-incident reviews.
• Implement security best practices for applications, infrastructure, secrets management, and access control.
• Continuously improve deployment processes, operational tooling, and developer experience across engineering teams.

Key Qualifications

• Bachelor s degree in Computer Science, Engineering, or a related field.
• 6+ years of experience in backend software engineering, with significant hands-on experience in cloud infrastructure and DevOps practices.
• Strong experience developing backend applications using PHP (Laravel).
• Solid understanding of Object-Oriented Programming (OOP), SOLID principles, design patterns, and software architecture.
• Experience designing and building RESTful APIs, distributed systems, and microservices.
• Strong experience with relational databases such as PostgreSQL or MySQL, along with caching technologies such as Redis.
• Strong hands-on experience with AWS, including services such as EC2, ECS, Lambda, RDS, S3, IAM, CloudWatch, VPC, and SQS.
• Experience building and maintaining CI/CD pipelines using GitHub Actions, GitLab CI, Jenkins, or similar tools.
• Experience working with Docker and Kubernetes in production environments.
• Experience using Infrastructure as Code tools such as Terraform or CloudFormation.
• Strong understanding of Linux systems, networking fundamentals, and cloud security best practices.
• Experience implementing monitoring, logging, and observability solutions using tools such as CloudWatch, Grafana, Prometheus, or the ELK stack.
• Experience owning production systems, participating in on-call rotations, and resolving production incidents.
• Strong communication skills with the ability to collaborate across teams and mentor engineers.
• Passion for building scalable, secure, and reliable systems while continuously improving engineering excellence.

Nice to Have

• Experience with Go, Python, or additional backend programming languages.
• Experience with messaging and streaming technologies such as Kafka, RabbitMQ, or AWS SQS/SNS.
• Experience deploying serverless applications using AWS Lambda.
• Experience with Helm, ArgoCD, or GitOps workflows.
• Experience building Internal Developer Platforms (IDPs) or improving developer tooling.
• Experience with service mesh technologies such as Istio or Linkerd.
• Experience working in high-growth technology companies, e-commerce, or on-demand delivery platforms.
• AWS certifications are a plus.

Why Toters?

• Flexible work environment with hybrid-friendly roles.
• Opportunity to work across software engineering and cloud infrastructure, building systems that directly power Toters' products.
• Solve complex engineering challenges involving backend architecture, cloud infrastructure, automation, and distributed systems.
• Collaborate with talented engineers in a culture of ownership, mentorship, and continuous learning.
• Direct impact on products used by thousands of customers every day.
• Competitive compensation package.
• Exclusive discounts on Toters orders.
• First-class medical insurance.