Job description

Our Opportunity

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The ideal candidate will work closely with clients and cross-functional internal teams to identify, analyse, and solve complex business problems. The Business Analyst will be responsible for understanding business needs, translating them into clear technical and functional requirements, and supporting the delivery of effective digital solutions aligned with project objectives.

You Will

• Work closely with clients and stakeholders to identify, analyse, and document business requirements.
  
• Translate business needs into clear functional specifications and user stories.
  
• Analyse and document existing business processes to identify areas for optimization.
  
• Create comprehensive documentation, including business requirements documents (BRDs), functional specifications, process flows, and data flow diagrams.
  
• Define acceptance criteria and support QA and UAT cycles by validating outputs against business requirements.
  
• Collaborate with cross-functional teams, including software developers, to ensure alignment between business and technical requirements.
  
• Support solution design and ensure that implemented systems meet business needs.
  
• Assist in testing activities, quality checks, and guide users through system changes.
  
• Analyse and interpret data to generate insights and support decision-making.
  
• Conduct research and stay up to date with industry trends and best practices.
  
• Present findings, reports, and recommendations to clients and internal teams.
  
• Provide post-implementation support and contribute to continuous improvement initiatives.
  

• Bachelor’s degree in Business Administration, Computer Science, or a related field
  
• 3+ years of experience in business analysis or a related role
  
• Strong analytical and problem-solving skills
  
• Experience in requirements engineering and documentation standards
  
• Familiarity with Agile software development methodologies
  
• Experience with data analysis and visualization tools is a plus
  
• Excellent communication skills (both verbal and written)
  
• Fluency in Arabic and English with strong writing skills
  
• Good understanding of the Lebanese and MENA context
  
• Ability to work independently and within a team in a fast-paced environment
  

Preferred Qualifications:

• PMI-PBA, CBAP, or equivalent certification
  
• Knowledge of ARIS is considered a plus