We are seeking an Infrastructure Engineer to join our IT Infrastructure team. This position offers an excellent opportunity for a motivated individual with a strong technical foundation to develop hands-on expertise across server administration, networking, cloud services, and IT operations. Reporting to senior members of the team, the successful candidate will contribute to the day-to-day maintenance of our environment while gaining exposure to industry best practices in system administration, security, monitoring, and automation.

Key Responsibilities:

• Support the administration and maintenance of Windows Server infrastructure and Active Directory services.
• Assist in the administration of Microsoft 365 and Microsoft Azure environments.
• Contribute to the ongoing management of VMware virtualization platforms.
• Monitor infrastructure health, respond to system alerts, and escalate issues as required.
• Troubleshoot and resolve incidents relating to servers, storage, and network components.
• Participate in infrastructure projects, including upgrades, migrations, and new deployments.
• Support backup, business continuity, and disaster recovery operations.
• Maintain accurate and up-to-date technical documentation, procedures, and knowledge base articles.
• Collaborate with internal teams to investigate and resolve escalated technical issues.
• Adhere to established security standards and operational best practices.

Desired Candidate Profile

We are looking for entrepreneurs, techies, passionate, eager to learn, humble, with a positive attitude and a high level of integrity People. Flexible and willing to take challenges, work and live in coffee-producing countries, People who want to build expertise and a career in the coffee business and are ready to go the extra mile.

Qualifications and Experience:

• Bachelor's degree in Computer Science, Information Technology, or a related discipline.
• 2 - 4 years of experience in an IT infrastructure or systems administration role.
• Working knowledge of Windows Server, Active Directory, DNS, DHCP, and core networking concepts.
• Exposure to Microsoft 365 and Microsoft Azure is considered an advantage.
• Familiarity with virtualization technologies, particularly VMware, is desirable.
• Knowledge of FortiGate firewalls and related network security technologies is a plus.
• Strong analytical and problem-solving capabilities.
• A proactive mindset with a willingness to learn, take initiative, and assume ownership of assigned tasks.
• Effective written and verbal communication skills, with the ability to work collaboratively within a team environment.