The Receptionist and Administrative Assistant provide secretarial and or administrative support, in addition to being the visitor s first point of contact in the delegation. The qualified candidate should have a technical or bachelor s degree in business administration or any job-related field, with 2 years of experience in a secretarial position preferably within international organization, NGO or multinational environment. humanitarian sector.

Accountabilities & functional responsibilities

• Acts as the first point of contact for visitors
• Handles incoming telephone calls
• Manages the ICRC stationery stock and promotional items and provides monthly reports on its status
• Ensures that proper procedures for protection/use/storage of sensitive office supplies exist and maintains updated inventory records.
• Maintains the calendars of designated managers.
• Handles the department Service Requests, Field Production Book exercise and AFA (an ICRC Stationary Platform) orders
• Updates the telephone list
• Registers and distribute external mail
• Tracks the outgoing mail using the mechanism in pace and updating the General Register Database
• Prepares for meetings and overlooks the setting up of rooms and materials.
• Handles the pouches
• Pick and treat Service Ticket Management requests
• Overlooks the contacts database, the Interlocutors list and the General Register Database

Desired Candidate Profile

Applicants must be legally eligible to work in Lebanon. The screening process will be completed within the four coming weeks; Due to the large volume of applicants, we are unable to respond to application queries, only shortlisted candidates will be contacted. The ICRC is committed to creating an inclusive working environment for all its employees. Inclusion is embedded in the principles and values of the Movement as it is committed to non-discrimination, as confirmed by the principles of humanity and impartiality, and is open to all, as confirmed by the principle of unity. We are continually taking steps to improve diversity and inclusion within the organization as well as ensure it is embedded in our programming. We are committed to ensuring fair and equitable recruitment and promotion opportunities for all individuals and welcome all qualified candidates to apply to positions at the ICRC. Further, we are committed to achieving gender parity for our staff in management positions, as part of our institutional strategy objectives related to inclusion.

Certifications / Education required

• Bachelor s degree in business administration or any other job relevant field.

Professional experience required

• Two years of experience in Reception/front desk management, admin support, office coordination, data entry, mail and office supplies management preferably within international organization, NGO or multinational environment.

Competencies

• Accountability: Advanced
• Teamwork & Collaboration: Advanced
• Representing the ICRC: Advanced
• Beneficiary & Client focused: Advanced
• Reception & Front Office Management: Advanced
• Attention to details: Advanced
• Communication skills: Advanced
• Digital literacy (including MS office): Proficient
• Records & document management: Proficient
• Confidentiality & discretion: Advanced
• Organization & Planning: Proficient
• Admin support: Advanced
• Adaptability: Advanced

Language

• Arabic: Native.
• English: Full professional working.
• French: Limited working