JOB PURPOSE

The Sales Representative is responsible for driving sales growth, maximizing profitability, and expanding market penetration within a designated territory by promoting and selling products. The role also involves identifying potential customers, developing new business opportunities, and maintaining strong relationships with existing clients.

KEY RESPONSIBILITIES

Sales
-Review customers' inventory levels regularly to identify replenishment needs and prepare appropriate orders.
-Manage the sales process efficiently to meet sales objectives and increase business volume.
-Follow the approved sales cycle to ensure effective customer follow-up and provide high-quality service.
-Identify and acquire new customers within the assigned territory to expand market coverage and boost sales.
-Promote the complete product portfolio while strengthening relationships with existing customers to increase brand market share.
-Inform customers about newly launched products, promotional offers, and bundle deals.
-Maximize sales performance across all assigned brands through consistent and productive customer visits.
-Communicate any issues encountered in the field, along with suggested solutions, to the Sales Supervisor or Manager.
-Prepare and submit all required reports requested by the direct supervisor in a timely manner.
-Achieve the assigned monthly sales targets.
-Monitor products approaching their expiry dates with customers and encourage pharmacists to prioritize selling products with the earliest expiration dates.
-Minimize product returns by continuously monitoring customer inventory during routine visits.
-Conduct monthly reviews of year-to-date sales performance by customer and by brand, comparing results with the previous year's performance.
Collections and Receivables
-Coordinate to monitor customer account statements and ensure that credit notes and financial adjustments are processed promptly.
-Collect outstanding invoices according to agreed payment terms to reduce overdue balances.
-Regularly review customer account status to verify the timely completion of credit notes and other financial settlements.
-Meet the monthly collection objectives established by the company.
Market Intelligence
-Gather market information related to competitors' products, sales activities, promotions, new launches, and marketing initiatives to support business competitiveness.
-Complete daily sales reports documenting customer visits, sales activities, and order details to facilitate performance tracking.
Merchandising (When Applicable)
-Implement merchandising standards by arranging product displays and promotional materials in accordance with brand guidelines to improve visibility and stimulate sales.
-Document and report merchandising activities, including display conditions before and after implementation