Company description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.

Job description

• Prepare guests application.
• Monitor the chalet and cabana tasks, coordinate with the engineering and housekeeping department.
• Communicate with the guests.
• Receive chalet and cabana maintenance fees from people.
• Follow up with all the guests for the outstanding maintenance fees and renew all the subscription cabanas.
• Data entry.
• Take care of the electricity bills.
• Update work sheets.
• Distribute the guests’ vouchers.
• Follow up on guest complaints.
• Communicate with the engineering department regarding maintenance issues.
• Prepare guests IDs.

Qualifications

Whilst talent and attitude are our primary requirements, you also have:

• Proven experience in guest service.
• Exceptional personal presentation.
• Articulate communication skills.
• Strong attention to detail and ability to effectively manage multiple tasks at any given time.

Additional information

Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.

Note: Customization may be included for any specific local or legislative requirements, such as work permits.