We are seeking a highly organised, proactive and detail-oriented Junior Project Manager – University Applications to manage prospective students throughout their university application and enrolment journeys.

The successful candidate will take ownership of assigned application cases and coordinate documentation, deadlines, communication and follow-up with applicants, universities, embassies, partner institutions, external service providers and internal departments.

This is a hands-on, office-based position located in Chtaura, Beqaa. Applicants should live in or near Chtaura or be able to commute to the office reliably according to the required working schedule.

Key Responsibilities:

* Manage assigned student applications from initial document collection through application submission, admission and enrolment.
* Create and maintain clear timelines, priorities and action plans for assigned applications.
* Explain application requirements, required documents, deadlines and next steps clearly to applicants.
* Collect, review and organise application documents, checking them carefully for completeness and accuracy before submission.
* Track application progress, important deadlines, pending requirements and outstanding actions.
* Maintain clear, professional and timely communication with applicants through email, WhatsApp and telephone.
* Provide regular updates regarding application status and any actions required from the applicant.
* Coordinate with universities, embassies, partner institutions, external service providers and internal departments when required.
* Coordinate university interviews, entrance examinations and other application-related requirements.
* Support applicants with visa documentation and enrolment procedures when required.
* Maintain accurate and up-to-date CRM records, including application status, communication history, deadlines and next actions.
* Proactively follow up on missing documents, pending actions and upcoming deadlines to prevent unnecessary delays.
* Identify potential issues at an early stage, work towards appropriate solutions and escalate complex cases to the relevant supervisor when necessary.
* Take ownership of assigned cases and ensure they progress accurately and within the required timelines.
* Coordinate with relevant internal teams to ensure a smooth handover between the different stages of the application process.
* Contribute ideas and feedback to improve application workflows, internal processes and the overall applicant experience.

Requirements:

* Bachelor’s degree in Business Administration, Communication, Management or a related field.
* One to two years of experience in project coordination, admissions, application processing, administration, case management, customer support or a similar role.
* Fluency in written and spoken English and Arabic.
* Strong communication and interpersonal skills.
* Excellent organisational, planning and time-management skills.
* Strong attention to detail and the ability to work accurately.
* Ability to manage multiple application cases, priorities and deadlines simultaneously.
* Strong follow-up skills and the ability to take ownership of assigned responsibilities.
* Good problem-solving skills and the ability to identify potential issues before they cause delays.
* Confidence communicating through telephone, email and WhatsApp.
* Good computer skills and confidence using CRM systems and digital collaboration tools.
* Ability to maintain accurate records and follow internal processes consistently.
* A professional, proactive, solution-focused and service-oriented attitude.
* Previous experience in university admissions, visa processing or application support would be an advantage.
* Applicants must live in or near Chtaura, Beqaa, or be able to commute reliably to the office.

Working Schedule:

Monday to Friday: 9:00 am to 6:00 pm, including a one-hour break.

Saturday: 9:00 am to 1:30 pm, including a 30-minute break