On-site Full Time
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Company

Job Details

- Greeting and welcoming guests in a warm, friendly, and professional manner upon arrival.
- Managing guest seating in accordance with reservations, availability, and service flow to ensure an optimal guest experience.
- Coordinating closely with floor managers, waiters, and service staff to ensure smooth guest flow and balanced table assignments.
- Managing guest expectations during peak periods by providing clear wait-time estimates and updates.
- Assisting in addressing guest concerns or complaints promptly and escalating issues to management when necessary.
- Maintaining a professional appearance and upholding brand image and service etiquette at all times.
- Adhering to all company policies, hygiene, safety, and quality standards.
- Performing other related duties as assigned

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