Key Responsibilities;

Welcome and greet customers as they enter the showroom in a professional and friendly manner.
Identify customers’ needs and direct them to the appropriate Sales Consultant.
Answer incoming phone calls, WhatsApp messages, and customer inquiries promptly and professionally.
Register and maintain accurate customer information and showroom visitor records.
Schedule appointments, test drives, and customer visits.
Follow up with customers when required and ensure inquiries are properly transferred to the sales team.
Support Sales Consultants with administrative and customer-service tasks.
Coordinate the showroom reception area and ensure it remains clean, organized, and presentable.
Maintain daily reports related to showroom visitors, appointments, test drives, and customer inquiries.
Coordinate with the sales, marketing, and after-sales departments when necessary.
Handle customer complaints or concerns professionally and refer them to the appropriate department or manager.
Maintain a high level of confidentiality regarding customer and company information.

Requirements
Previous experience in reception, customer service, sales support, or the automotive industry is preferred.

Excellent communication and interpersonal skills.
Professional appearance and positive attitude.
Strong customer-service orientation