We are looking for an experienced Travel Consultant to join our team. The ideal candidate will have a strong background in ticketing and travel package design, along with hands-on proficiency in the Amadeus reservation system.

Key Responsibilities

• Advise clients on destinations, travel options, visas, and travel-related requirements
• Issue, reissue, and refund airline tickets accurately and efficiently
• Design and sell customized travel packages (flights, hotels, transfers, excursions) for individuals and groups
• Book and manage reservations using the Amadeus GDS system
• Handle client inquiries, quotations, and follow-ups in a timely, professional manner
• Coordinate with airlines, hotels, and other suppliers to secure the best rates and availability
• Stay up to date on fares, promotions, airline policies, and industry regulations
• Resolve booking issues, schedule changes, and client complaints professionally
• Maintain accurate records of bookings, payments, and client files

Desired Candidate Profile

Minimum 2 years of experience in a travel agency or similar role

Proven experience with airline ticketing (issuing, reissuing, refunds)

Solid experience building and selling travel packages

Proficiency in the Amadeus GDS system is required

Strong knowledge of fare rules, routings, and international travel documentation

Excellent communication and customer service skills

Fluency in Arabic and English; French is a plus

Detail-oriented, organized, and able to multitask under pressure