Greeting and welcoming guests in a warm, friendly, and professional manner upon arrival. Managing guest seating in accordance with reservations, availability, and service flow to ensure an optimal guest experience. - Coordinating closely with floor managers, waiters, and service staff to ensure smooth guest flow and balanced table assignments. - Managing guest expectations during peak periods by providing clear wait-time estimates and updates. - Assisting in addressing guest concerns or complaints promptly and escalating issues to management when necessary. - Maintaining a professional appearance and upholding brand image and service etiquette at all times. - Adhering to all company policies, hygiene, safety, and quality standards. - Performing other related duties as assigned.