Coffee Shop Branch Manager Beirut We are hiring a Coffee Shop Branch Manager to oversee the daily operations of one of its F&B concepts in Beirut. We are looking for someone highly organized, hands-on, commercially aware, and strong with people management. This person should be comfortable managing both the customer-facing experience and the operational side of the branch. Key Responsibilities: - Oversee day-to-day branch operations and ensure smooth service across all shifts - Manage, schedule, and supervise FOH and bar teams - Maintain strong service, cleanliness, presentation, and customer experience standards - Monitor daily sales performance, cash handling, POS procedures, and operational reporting - Manage stock levels, wastage, ordering, and coordination with suppliers - Ensure recipes, portions, menu standards, and operational procedures are followed consistently - Handle customer feedback, complaints, and service recovery professionally - Monitor staff performance, attendance, training needs, and overall team discipline - Coordinate with management on promotions, activations, events, and operational requirements - Identify operational issues proactively and propose solutions - Ensure proper opening, closing, handover, and daily reporting procedures - Support the branch in achieving sales targets and improving overall performance

Desired Candidate Profile

Requirements:

• Previous experience managing a caf , coffee shop, restaurant, or similar F&B operation
• Strong leadership and team-management skills
• Excellent organizational and communication skills
• Comfortable working with POS systems, inventory, cash reconciliation, and reporting
• Strong understanding of customer service and - - F&B operations
• Ability to work under pressure and solve problems independently
• Commercial mindset with attention to sales, costs, wastage, and efficiency
• Based in Beirut and available for a full-time, on-site role

We are looking for someone who takes ownership of the branch, understands that management goes beyond supervision, and is proactive in improving both team performance and customer experience.