Job Purpose

Responsible for promoting registered products or group of products, answering queries, providing advice and introducing new products to healthcare professionals.

Duties & Responsibilities

1- Achieve sales targets in the designated territory while following the correspondent call cycle set by the Field Manager
2- Maintain accurate coverage of designated territory by visiting set number of doctors and pharmacies per day
3- Present promoted products by following steps of the call (Opening-Questioning-Promoting-Commitment-Closure) to healthcare professionals
4- Conduct customer segmentation in line with Pharmaline guidelines to ensure target customers are approached with the optimal tools and frequency and provided with best-in-class customer service
5- Understand, identify, and fulfil customers’ needs and market insights to ensure achievement of short-term and long-term business objectives
6- Feed Field Manager about customer complaints and non-conformities. Participate in their investigations and adjustments
7- Maintain the customer database up to date to ensure full understanding of customer needs to be able to timely fulfil them
8- Build sustainable positive relationships with target health care professionals
9- In coordination with other medical representatives in the same area, submit to direct manager the name of suggested Doctors to provide marketing support, for final approval
10- Get Doctors’ commitment on prescribing Pharmaline products. Perform proper follow-up, in accordance with direct manager, on Doctors’ support and report any discrepancy to be resolved on the spot
11- Use product resources during Doctors’ visit (educational materials/programs, samples) in accordance with their intended purposes to support appropriate product use and indication
12- Answer satisfactorily all clients’ questions by having comprehensive knowledge of products he/she is responsible for
13- Have the knowledge in Anatomy, Physiology and Pharmacology to understand the drug Interaction with the body and be prepared to any requirement from visited customers
14- Possess the prescribing information and safety comprehensive knowledge of the marketed products he/she is in charge of, in order to provide Doctors with approved fair, balanced, and accurate information
15- Conduct ongoing analysis including Market, Competitive, and Business Intelligence and report all findings to Field Manager
16- Monitor the activities performed by competition by gathering information with staff in Doctors’ offices, employees in competitive companies and other sources, in order to maintain competitive advantage
17- Attend events/occasions with Doctors (luncheons, diners), to strengthen relationship with the medical community
18- Attend congresses, seminars, and gatherings, in order to build distinguished relationships with Doctors and assist the Marketing Department in promoting Pharmaline products
19- Attend and/or prepare campaigns, in order to promote Pharmaline products among patients
20- Comply with reporting obligations, by filling after each visit, on Mobile Solution the requested information
21- Submit weekly report, duly filled to Field Manager and recommend ways to enhance and improve the work

Location
Bekaa

Education
Bachelor's of Science in Pharmacy or holder of PharmD diploma

Experience
Up to 2 years of previous related experience