French-Speaking Technical Support Agent (1st Level)

Join our dynamic call center team as a Technical Support Agent! If you’re fluent in French and have a tech background, this could be the perfect opportunity for you.

Key Responsibilities:

Provide first-level technical support to customers via phone, email, or chat

Troubleshoot and resolve basic technical issues

Document cases and escalate complex problems to higher-level support

Deliver excellent customer service in French at all times

Requirements:

Fluent in French (spoken and written)

Background or experience in IT, CS, MIS, or related technical fields

Strong problem-solving and communication skills

Comfortable working in a call center environment

Flexible with work shifts
تاريخ النشر: اليوم
الناشر: Hirelebanese
تاريخ النشر: اليوم
الناشر: Hirelebanese