الوظائف / وظائف نسائية / Customer Service Representative
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التصنيف أخرى
Tanour Al Asr is looking for a Female Customer Service Representative!

* Role Summary:
To deliver an excellent customer experience by professionally handling reception duties, managing customer complaints efficiently, and preparing analytical reports on complaint trends and resolution rates.

* Requirements:
•Manage large volumes of incoming calls, recorded messages, and WhatsApp messages from customers
•Respond to customer inquiries and complaints in time
•Demonstrate strong problem-solving skills and the ability to handle customer issues efficiently
Qualifications:
•Maintain a professional appearance and presence at all times
•Excellent communication skills
•Hold a bachelor’s degree or a related field
•Act as a link between the distributor and the head distributor, ensuring smooth coordination and communication
•Ability to collect, analyze, and prepare statistics related to customer satisfaction
•Monitor customer feedback and contribute to improving service quality

????Location: Damour- Medyar intersection highway towards Beirut

Contact us on 76-864265

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