Job Description
Roles & Responsibilities
We're hiring a business owner for a customer-facing mobile loyalty platform.
This role needs someone who can grow app usage, improve the customer journey, manage loyalty engagement & coordinate with technical and business teams.
Desired Candidate Profile
What you bring:
- 5 to 8 years of relevant experience
- Hands-on experience with mobile apps or digital platforms
- Background in loyalty programs, rewards, CRM or customer engagement
- Strong understanding of acquisition, activation, retention and repeat usage
- Ability to track KPIs and turn data into growth actions
- Experience writing business requirements and following up with developers
- Strong coordination with marketing, commercial, operations, IT and partners
- Preferred background in fintech, digital payments, retail, telco or app-based services
- Commercial, analytical and customer-focused mindset.