Amaretti is looking for a friendly, organized, and customer-oriented Telephone Operator & Cashier to join our team. If you enjoy interacting with people, have excellent communication skills, and can thrive in a fast-paced environment, we’d love to hear from you.

Key Responsibilities:

* Answer incoming calls professionally and courteously.
* Take and process food orders, reservations, and customer inquiries accurately.
* Provide customers with information about the menu, promotions, and restaurant services.
* Handle cash, credit card, and other payment transactions accurately.
* Issue receipts and maintain an organized cash register.
* Coordinate orders with the kitchen and delivery teams to ensure timely service.
* Assist walk-in customers with a welcoming and positive attitude.
* Resolve customer concerns professionally and escalate issues when necessary.
* Ensure the cashier and reception area remain clean, organized, and presentable.
* Follow company procedures and maintain high standards of customer service.

Requirements:

* Previous experience as a cashier, telephone operator, receptionist, or in customer service is preferred.
* Excellent communication and interpersonal skills.
* Friendly, positive, and professional attitude.
* Strong attention to detail and accuracy when handling cash and orders.
* Ability to multitask and perform well under pressure.
* Basic computer and POS system knowledge.
* Fluency in Arabic and English; French is a plus.
* Flexible to work weekends and holidays when required