Job Description

Roles & Responsibilities

The Client Representative Supervisor oversees the daily operations of assigned facilities, ensuring they are well-maintained and adhere to company standards and local regulations. This role is integral in fostering positive and direct relationships with the client, managing facility staff, and maintaining high levels of tenant satisfaction.

I- Job Responsibilities:

Oversee daily operations of assigned facility.

Address client concerns and ensure high customer satisfaction

Foster positive tenant relationships and ensure high levels of tenant satisfaction.

Coordinate and supervise various activities (i.e., maintenance.), ensuring timely and effective resolution of maintenance issues.

Generate regular reports on facility performance and key metrics.

Monitor and manage facility budgets, including collections, expense management, and financial reporting.

Prepare and present regular reports on facility performance, maintenance issues, and financial status to client management.

Review and approve invoices, purchase orders, and expense reports.

Foster positive tenant relationships and ensure high levels of tenant satisfaction.

Monitor vendor performance to ensure quality and timely service delivery.

Conduct regular facility inspections to ensure compliance with company standards and regulatory requirements.

Manage and mentor facility staff, maintenance technicians, and related personnel.

Skills and Qualifications:

Education: Bachelor's degree in business administration or a related field.

Experience Proven experience in facility management or a similar role.

Skills & Competencies

Strong knowledge software and Microsoft Office Suite.

Excellent leadership and team management skills.

Exceptional problem-solving abilities and attention to detail.

Strong communication skills, both written and verbal.

Ability to handle multiple tasks and prioritize effectively.

Knowledge of local property laws, regulations, and industry standards.

Ability to work independently and make decisions with minimal supervision.

Ability to stay current with market trends and economic factors.

Desired Candidate Profile

Education: Bachelor's degree in business administration or a related field.

Experience Proven experience in facility management or a similar role.

Skills & Competencies

o Strong knowledge software and Microsoft Office Suite.

o Excellent leadership and team management skills.

o Exceptional problem-solving abilities and attention to detail.

o Strong communication skills, both written and verbal.

o Ability to handle multiple tasks and prioritize effectively.

o Knowledge of local property laws, regulations, and industry standards.

o Ability to work independently and make decisions with minimal supervision.

o Ability to stay current with market trends and economic factors.