SCOPE OF THE JOB:

The Sales Representative is responsible for serving customers on the store floor and answering their
needs in a timely manner in order to ensure a high level of customer satisfaction and achieve optimum
sales results.

KEY RESPONSIBILITIES:

- Greet customers, offer assistance and serve them in order to ensure their needs are answered in
a timely manner and in compliance with quality and customer service standards.
- Provide exceptional customer service by performing up-selling, cross-selling, suggesting
alternatives and following up on customers’ requests.
- Ensure smooth and efficient receiving process of items/shipments, as well as accurate stock
keeping preventing security risks and thefts by performing physical and electronic inventory as
required, reporting broken alarms, incidents, suspicious activities.
- Arrange and replenish on a continuous basis the store shelves and ensure that the store floor
and shelves are kept clean and tidy at all times in alignment with the store image and
coordination standards.
- Organize the stockroom related to the store to conserve high level of stock replenishment.
- Handle pricing (& Change of prices) process in an effective and accurate manner as required.
- Perform a smooth and efficient receiving process of items & shipments, as well as stock keeping
preventing security risks and thefts by performing periodical inventories.
- Perform accurate stock rotation of items (To/From Stores & Warehouse) under the supervision
of the manager on duty.
- Take accurate measurements for any needed alteration, assign price according to set price list
(when applicable) and coordinate needed alterations.
- Participate in the inventory of products and report the end-of-day inventory status to Store
Manager.
- Perform other duties that are aligned & related to the job scope