Job Title: Waiter / Waitress
Job Summary

The Waiter/Waitress is responsible for providing excellent customer service by welcoming guests, taking orders accurately, serving food and beverages, and ensuring a positive dining experience.

Key Responsibilities
Welcome and greet guests in a professional and friendly manner.
Present menus and explain dishes, ingredients, and daily specials when needed.
Take food and beverage orders accurately.
Communicate orders clearly to the kitchen and bar teams.
Serve food and beverages efficiently and professionally.
Check on guests during their meals and respond promptly to requests.
Handle guest complaints professionally and escalate issues when necessary.
Prepare and reset tables before, during, and after service.
Maintain cleanliness and organization of the dining area.
Process bills and payments accurately when required.
Follow hygiene, food safety, and service standards.
Coordinate with kitchen and service teams to ensure smooth operations.
Promote menu items, beverages, or special offers when appropriate.
Ensure guests receive a high level of service throughout their visit.
Requirements
Previous experience as a Waiter/Waitress is preferred.
Good communication and interpersonal skills.
Customer-service-oriented attitude.
Ability to work efficiently in a fast-paced environment.
Good teamwork and organizational skills.
Professional appearance and behavior.
Ability to work flexible shifts, including weekends and holidays.
Basic knowledge of food and beverage service.
Ability to remain calm and professional under pressure