Key Responsibilities:

• Train, and supervise shop staff, including Sales Associates and Assistant Managers, to ensure a high-performing team.
• Provide coaching, feedback, and performance evaluations to support staff development and promote a positive work culture.
• Delegate tasks and responsibilities effectively, ensuring that team members are aligned with business goals and priorities.
• Develop and implement sales strategies and initiatives to achieve sales targets and maximize revenue.
• Monitor sales performance, analyze trends, and identify opportunities for improvement or adjustment.
• Ensure that all staff members are trained to uphold company service standards and are knowledgeable about products, promotions, and policies.
• Manage shop inventory levels, including ordering, receiving, and organizing merchandise to ensure adequate stock availability.
• Collaborate with the inventory management team to implement inventory control measures and procedures.
• Oversee the layout and design of the shop to optimize traffic flow, enhance the customer shopping experience, and drive sales.
• Ensure compliance with visual merchandising standards and brand guidelines, including window displays, product presentations, and signage.

Requirements:
• Previous experience in retail management.
• Strong leadership and organizational skills.
• Excellent communication and interpersonal abilities.
• Knowledge of retail operations and reports, KPIs, inventory management, and sales techniques.
• Familiarity with relevant software for financial and inventory management.
• Demonstrated ability to set and achieve sales targets