Job description

Job Summary

The Sales Executive is responsible for handling indoor sales operations within the Cables Division. This includes managing client inquiries, preparing quotations, processing orders, maintaining CRM records, and actively contributing to stock movement and divisional sales targets. The role operates under the direct supervision of the Cables Sales Manager and within the functional framework set by the Commercial Operations Manager.

Duties and Responsibilities

• Handle incoming sales inquiries and provide clients with accurate technical guidance on cable products and applications.

• Follow up with existing clients to maintain relationships, address their needs, and support long-term retention.

• Act as the internal reference point for cable product inquiries and recommendations, supporting the retail, projects, and sales departments as needed.

• Provide pre-sales and after-sales support, addressing client concerns and technical questions in a timely manner.

• Prepare accurate and competitive quotations based on client requirements, current pricing, and margin guidelines set by the Cables Sales Manager.

• Follow up on submitted quotations and coordinate order confirmation, processing, and delivery scheduling.

• Coordinate with the warehouse and logistics teams to ensure on-time order fulfillment and keep clients informed throughout the process.

• Verify invoice accuracy and ensure all sales transactions comply with company pricing and discount policies.

• Monitor stock availability for cable products and recommend suitable alternatives to clients when items are unavailable.

• Regularly review non-moving and slow-moving stock in coordination with the Cables Sales Manager and proactively work to sell these items through client follow-up, targeted offers, and alternative product positioning.

• Flag critical stock situations to the Cables Sales Manager for timely escalation and action.

• Maintain up-to-date records in the CRM system, including client information, sales activities, quotations, orders, and follow-ups.

• Prepare and submit regular sales reports to the Cables Sales Manager covering activities, pipeline status, pending orders, and client feedback.

• Follow up on overdue client balances and payment terms in coordination with the Finance department.

• Cooperate with internal departments to ensure smooth operations and client satisfaction.

• Attend technical training sessions and product briefings organized internally or by suppliers to maintain up-to-date knowledge of cable products and industry developments.

• Perform any other related duties as assigned by management.

Skills

• Bachelor's degree in Sales, Business Administration, or a related field

• Minimum 2 years of experience in cable sales, electrical product sales, or B2B sales.

• Hands-on experience with quotation preparation, pricing, and stock coordination is required.

• Solid knowledge of cable products and electrical distribution systems.

• Strong sales, negotiation, and customer relationship management skills.

• Ability to prepare accurate quotations and manage order follow-up efficiently.

• Proficiency in Microsoft Office, ERP systems, and CRM tools.

• Well-organized, detail-oriented, and able to manage multiple tasks simultaneously.

• Clear communicator with the ability to coordinate across departments and escalate issues appropriately.