Job description
we are seeking an experienced Agents Supervisor to oversee agent network operations, ensure smooth branch activities, monitor transactions, and maintain compliance with operational and regulatory requirements.
Skills
Bachelor's degree in Business Administration, Finance, Banking, Accounting, or related field.
3–5 years of experience in branch operations, banking, fintech, digital payments, retail operations, or agent network management.
Previous supervisory experience is preferred.
Strong knowledge of cash handling, reconciliation, branch operations, and payment systems.
Knowledge of AML/CFT requirements and compliance standards.
Strong leadership, communication, and problem-solving skills.
Ability to travel between branches and supervise multiple locations.