Job Title: Operations Coordinator
Reporting to: General Manager
Work Location: Jal el Dib

Being responsible for ensuring the smooth and efficient functioning of both the administrative office and the daily field operations of the waste management business.

Key Responsibilities:
I. Customer Service: Manage and resolve complex customer inquiries, service complaints, and scheduling changes related to collections, container delivery/removal, and special waste services.
• Compliance & Licensing: Maintain up-to-date records for permits, licenses, and local regulatory requirements.
• Safety & Training: Coordinate safety training, manage safety logs/reports, and ensure field staff follow safety protocols.

II. General Office Administration: Oversee day-to-day office operations, including managing office supplies, equipment maintenance, mail, and filing systems.
o Prepare operational reports.
o Process invoices, expense reports, and purchase orders.

???? Required Qualifications
• Education: Bachelor’s degree in business administration or a related field.
• Experience: Minimum of 2-3 years of experience in administrative coordination.
• Skills & Competencies:
o Proven ability to manage multiple tasks and competing priorities under tight deadlines.
o Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook)