Position Overview

We are looking for a highly organized, proactive, and detail-oriented Administrative Assistant with practical experience in accounting and sales support. The successful candidate will be responsible for providing day-to-day administrative assistance while supporting basic accounting activities, sales operations, customer follow-up, and documentation.

The ideal candidate should be comfortable working with numbers, customers, suppliers, and internal teams, with strong communication and organizational skills.

Key Responsibilities
1. Administrative Support
Manage daily administrative tasks and office documentation.
Handle incoming calls, emails, correspondence, and inquiries.
Prepare letters, quotations, reports, presentations, and other business documents.
Maintain organized electronic and physical filing systems.
Schedule meetings, appointments, and follow-ups.
Coordinate with suppliers, customers, and internal departments.
Assist management with various administrative and operational tasks.
Maintain confidentiality of company and customer information.
2. Accounting & Finance Support
Record and maintain invoices, receipts, payments, and expenses.
Assist with accounts payable and accounts receivable activities.
Prepare and follow up on customer invoices and payment collections.
Maintain customer and supplier account records.
Assist in bank reconciliation and basic accounting reconciliations.
Monitor outstanding balances and prepare collection follow-up lists.
Assist the accountant with monthly reports and financial documentation.
Verify invoices and supporting documents for accuracy.
Maintain proper filing of accounting records.
3. Sales Support
Prepare and send quotations, proposals, and commercial documents.
Follow up with customers regarding quotations, orders, and payments.
Maintain and update customer and prospect databases.
Support the sales team with order processing and documentation.
Make follow-up calls and emails to existing and potential customers.
Coordinate with customers regarding delivery, installation, or service requirements.
Maintain accurate sales records and prepare sales activity reports.
Assist in tracking sales opportunities and pending quotations.
Support customer relationship management and after-sales follow-up.
4. Customer & Supplier Coordination
Communicate professionally with customers and suppliers.
Follow up on customer requests and ensure timely responses.
Coordinate with suppliers regarding orders, invoices, and deliveries.
Resolve routine administrative and commercial issues or escalate them when necessary.
Maintain professional relationships with customers and business partners.
Qualifications & Experience
Bachelor's degree or diploma in Business Administration, Accounting, Finance, Sales, or a related field.
2–4 years of experience in an administrative, accounting, sales administration, or similar position.
Practical knowledge of basic accounting principles.
Previous experience handling invoices, payments, collections, and account records.
Previous experience in sales support or customer follow-up is preferred.
Good knowledge of Microsoft Office, particularly Excel and Word.
Experience with accounting software or ERP systems is an advantage.
Good written and verbal communication skills in English and Arabic.
French is considered an advantage.
Required Skills
Strong organizational and time-management skills.
Excellent attention to detail and accuracy.
Good numerical and analytical abilities.
Strong communication and interpersonal skills.
Customer-oriented attitude.
Ability to multitask and prioritize responsibilities.
Ability to work independently and as part of a team.
Professional attitude and appearance.
Strong follow-up and problem-solving skills.
Ability to handle confidential information responsibly.
Preferred Profile

The ideal candidate is someone who can combine administrative efficiency, basic accounting knowledge, and sales coordination. The position requires a person who is comfortable dealing with both numbers and people, can follow up on pending tasks without constant supervision, and can maintain accurate records