Responsibilities:

Leadership: Lead by example, fostering a positive and motivated team environment. Provide guidance, support, and mentorship to floor trainers, front desk personnel, and housekeeping staff.

Fitness Management: Supervise floor trainers in delivering high-quality fitness programs and personalized training sessions. Ensure trainers adhere to safety protocols and provide exceptional service to members.

Operations Oversight: Ensure smooth day-to-day operations of the fitness club, including scheduling, facility maintenance, and cleanliness standards.

Customer Service: Uphold exceptional customer service standards, ensuring members feel welcomed, supported, and valued throughout their fitness journey.

Training and Development: Conduct training sessions for floor trainers to enhance their coaching techniques, exercise knowledge, and client engagement skills. Provide ongoing support and feedback to promote professional growth.

Performance Management: Monitor the performance of floor trainers, providing feedback and implementing corrective actions as necessary to maintain high standards of professionalism and service.

Program Development: Collaborate with floor trainers to develop innovative fitness programs and challenges tailored to the needs and interests of members. Stay abreast of industry trends and incorporate new ideas to enhance member experience.

Equipment Maintenance: Oversee the maintenance and functionality of fitness equipment, ensuring proper usage and timely repairs or replacements as needed.

Safety and Compliance: Ensure compliance with safety regulations and industry standards. Conduct regular safety inspections and implement protocols to mitigate risks and ensure the well-being of members and staff.

Collaboration: Work closely with the assistant floor manager and other department heads to coordinate activities, streamline processes, and drive overall club success.

Qualifications:

Proven leadership experience in a fitness club or related industry.
Strong interpersonal and communication skills.
Ability to multitask and prioritize in a fast-paced environment.
Knowledge of fitness equipment and industry trends.
Fitness certification from a reputable institute
CPR and First Aid certification preferred.
Bachelor's degree in a relevant field is a plus