Main Responsibilities:


The Insurance Manager oversees all aspects of the insurance brokerage firm's operations, including client management, sales, underwriting, risk assessment, and staff supervision. The primary objective is to drive business growth, ensure client satisfaction, and maintain compliance with industry regulations.

Key Responsibilities:

1. Strategic Planning:
- Develop and implement strategic plans to achieve business objectives, including revenue targets, market expansion, and client acquisition.
- Analyze market trends, competitor activities, and industry regulations to identify opportunities and risks.

2. Client Management:
- Build and maintain strong relationships with clients, understanding their insurance needs, and providing tailored solutions.
- Resolve client inquiries, complaints, and claims efficiently, ensuring high levels of satisfaction and retention.

3. Sales and Marketing:
- Lead sales efforts to generate new business opportunities, negotiate contracts, and secure insurance policies.
- Develop marketing strategies to promote the brokerage firm's services, including digital marketing, advertising campaigns, and networking events.

4. Underwriting and Risk Management:
- Evaluate insurance applications, assess risks, and determine appropriate coverage and premiums.
- Collaborate with underwriters and insurers to negotiate terms, conditions, and pricing for insurance policies.

5. Staff Management:
- Recruit, train, and supervise a team of insurance professionals, providing guidance, support, and performance feedback.
- Foster a collaborative and high-performance culture within the brokerage firm, promoting teamwork and professional development.

6. Compliance and Regulatory Compliance:
- Ensure compliance with industry regulations, licensing requirements, and ethical standards.
- Implement policies and procedures to safeguard client data, maintain confidentiality, and prevent fraud.

7. Financial Management:
- Monitor financial performance, budget allocation, and expenditure to optimize profitability and cost-effectiveness.
- Prepare financial reports, forecasts, and projections for senior management and stakeholders.

Qualifications and Skills:

- Bachelor's degree in Business Administration, Finance, or related field; Master's degree preferred.
- Proven experience in insurance sales, underwriting, or management, preferably in a brokerage firm.
- Possession of relevant insurance certifications (e.g., Chartered Property Casualty Underwriter - CPCU, Certified Insurance Counselor - CIC) is highly desirable.
- Strong leadership abilities with excellent communication, negotiation, and interpersonal skills.
- In-depth knowledge of insurance products, regulations, and industry practices.
- Analytical mindset with the ability to assess risks, analyze data, and make informed decisions.
- Proficiency in relevant software and technology platforms, including insurance management systems and Microsoft Office Suite.
- Fluent verbal and written communication skills (English and Arabic)