Job Purpose: Under the direct supervision of the Risk and Compliance officer, the incumbent will deliver a wide range of business support processes and activities to facilitate effective service delivery in the area of Risk Management. The duties include but not limited to: collecting, analyzing, and reporting data ; ensuring data accuracy from various sources; providing suggestions for improvement; collaborating with other units to collect/share information as well respond to routing queries ; checking document completeness and conformity to identify discrepancies or missing information; supporting drafting of written materials, (reports, letters, etc);  

The Business Support Assistant will be required to demonstrate good organizational, confidentiality, and proactivity skills while being a team player who can confidently and effectively communicate with a wide range of individuals. 

Key Responsibilities (not all-inclusive, nor exhaustive):

•   Collate information for inclusion in reports, documents, and correspondence, to support the effective work of other staff. 

•   Support coordination of Risk Management related processes including the Executive Director's Assurance Exercise and Audit and External Audit exercises (e.g., collect essential documents, take notes in briefing meetings and assist in following-up on recommendations including maintaining a repository).

•   Respond to standard queries related to risk management and provide timely and accurate guidance. 

•   Process and manage routine administrative tasks in various risk areas, to contribute to the effective and timely management of work plan and resources. 

•   Manage and maintain records and databases, such as country office Standard Operating Procedures (SOPs) and NFRs to ensure information is organized and readily available for staff. 

•   Support the collaboration with all units through provision of risk management support to assist in information sharing and service delivery to staff. 

•   Proof-read risk reports, documentation, correspondence, donor agreements, SOPs, working group terms of references (TORs) etc., making changes to incorporate risk management where appropriate. 

•   Contribute to improvement of business procedures and processes in relation to risk management and how risk is embedded within the CO workstreams.

•   Collect and perform basic analysis of data to contribute to quality business information management. 

•   Provide guidance to junior colleagues in performing their duties.

Skills

Standard Minimum Qualifications:

Education: Completion of secondary school education. A post-secondary certificate in the related functional area is desirable

Experience: At least five (5) years of progressively responsible work experience in general administrative work, audit, performance and/or risk management related work.

Language: Fluency in both oral and written communication in English and Arabic languages. 

Required Skills and Qualifications:

•   Experience writing and disseminating reports/minutes across multiples units, including follow on progress/feedback

•   Ability to develop and maintain relationships with a range of individuals in order to provide a high-quality support service in risk management matters. 

•   Ability to contribute suggestions for improvements in various processes.

•   Experience in delivering training sessions preferably on confidential subjects.

•   Experience in data utilizing Excel, PowerPoint and data visualization software.

•   Good communication skills required to give and receive information and work with a variety of individuals. 

•   Ability to maintain confidentiality.

•   Knowledge of risk and compliance practices and methods, preferrable gained through relevant technical training and/or experience. 

WFP Leadership Framework: Common Standards of Behaviour

•   Leads by Example with Integrity

o   Upholds WFP values, principles, and standards

o   Respects others and values diversity

o   Stays focused and calm under pressure

o   Demonstrates humility and a willingness to learn

•   Drives Results and Delivers on Commitments

o   Delivers results for maximum impact

o   Delegates appropriately

o   Adapts readily to change

•   Fosters Inclusive and Collaborative

o   Is inclusive and collaborative

o   Gives timely and constructive feedback

o   Builds and shares new perspective

•   Applies Strategic Thinking

o   Communicates and fulfils WFP’s vision

o   Embraces curiosity and new ways of doing things

o   Analyses and evaluates data

o   Considers the impact of decisions

•   Builds and Maintains Sustainable Partnerships

o   Collaborates to deliver common objectives