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Femme de Chambre

locationsCasablanca time typeFull time posted onPosted Today job requisition idREQ10310594

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.A breath of fresh air on the oceanfront, Four Seasons Hotel Casablanca offers a sleek resort-inspired escape – just 10 minutes from the busy city center and business district. Discover this intimately scaled enclave, where 186 ultra-spacious guest rooms, including 29 suites, welcome with contemporary Moroccan elegance. Experience the vibrant social scene with four options for ocean-view dining and drinks, or relax in the outdoor pool and the club-like spa and fitness center. For business and social events, host up to 700 guests in the ballroom and seven function rooms. With the arrival of Four Seasons, the White City is discovering the glamour of an oceanfront lifestyle.
Four Seas ons Casablanca is looking for Guestroom Attendant who shares a passion for excellence and who infuses enthusiasm into everything he / she does.
Work on a team built on mutual respect, collaboration, e xcellent service and passion . Four Seasons Hotel Provides employees with same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998

Main Duties/Description:

Housekeeping attendant is directly responsible for the day-to-day key processes in his/her area of work. Assists his/her supervisor in executing the day-to-day operational requirements. Assumes training responsibilities when required; demonstrates a high degree of standards awareness; promotes teamwork and acts as role model. Attends all scheduled training sessions. Actively offers operational, employee and customer (internal and external) related feedback to management. Displays warmth, care and genuine enthusiasm when dealing with guests and internal customers; lives the Golden Rule. Adheres to the hotel's code of conduct and grooming & hygiene standards. Actively participates in briefings and meetings. Maintains a clean and orderly work area and promotes a safe working environment. Cleans and guest rooms and public areas as assigned and in accordance with hotel standards; stocks and maintains the linen closet. Possesses a high degree of product knowledge and relevant technical skills. Keeps abreast of events in the hotel. Provides genuine hospitality and recognition in the work area. Promotes hotel services and products. Anticipates guest needs and takes ownership of guest concerns and requests; acts decisively to ensure guest satisfaction. Offers a special service touch when an opportunity is presented. Is proficient in the safe handling of all relevant equipment and machinery, reports defects and accidents to management immediately. Maintain a high standard of personal appearance – ensuring that your uniform is clean and presentable. Hair should be clean and tidy. Responsible for collecting and signing for work sheet and master key at the start of duty. Report any loss of key immediately. Responsible for reporting any malfunctioning equipment. Immediately report and hand into Housekeeping Office any property or guest keys found in ‘check out’ rooms. Carry out any other cleaning duties as specified by your supervisor. Keep service pantries tidy and correctly stocked and closed at all times when not in use. Must ensure working equipment is always clean, tidy and in good working order. To be responsible for reporting to Supervisor the rooms which do not require service, or which have DND signs in his / her assigned area. Report to supervisor any blankets, bedspreads, valances etc. that need changing. Complete deep cleaning of rooms as allocated by Supervisor. Report to your supervisor anything or anyone suspicious. Report to the supervisor anything this may be a Health and Safety hazard. Complete accurately the control lists at times as advised by your supervisor. Report any missing items from rooms e.g. bathrobes, soap dishes etc. Clean and make up all rooms to the standard required by Four Seasons, by performing activities such. Attends to guest and internal customers calls and coordinates with concerned departments to ensure timely and efficient service delivery.

What you bring:

At least 2 years’ experience in the similar role in a five-star luxury hotel.
Ability to function under pressure.
Display a high work ethic, with a sense of responsibility for the role within our team.
Good organizational skills with the ability to work independently.

What we offer:

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Discovery Nights at other Four Seasons Hotels and Resort worldwide.
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals
• and so much more!

Due to the local work permit policy in the country, we are looking only for candidates with a valid Moroccan Work Permit .

Learn more about what is like to work at Four Seasons – Visit us:
https://jobs.fourseasons.com
Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done