We are currently seeking a Collection Manager for a well-known company located in Beirut.
Duties and responsibilities:
- Overseeing staff members and ensuring the accurate and timely invoicing of customers.
- Setting payment collection goals and targets for the department.
- Creating and implementing a strategy to improve the collection of outstanding credit.
- Implementing collection policies and procedures to avoid excessive outstanding credit.
- Ensuring that the company policy on recoveries is followed and that it is in line with state and federal regulations.
- Implementing deadlines for invoicing and payment collection.
- Negotiating with customers in cases when nonpayment occurs.
- Preparing monthly feedback reports on payment collections.
- Remaining informed of any legislative procedural training regarding debt collection.
- Training and mentoring of staff members in the collections department.
Skills
Requirements and Qualifications:
- Minimum 7+ years of professional experience
- Hold a degree in Business Management, Accounting, Banking and finance or any related field
- Proven ability to lead and manage a team effectively, with strong interpersonal and communication skills
- Strong analytical and problem-solving abilities, with attention to detail and accuracy.
- Excellent negotiation and conflict resolution skills to handle difficult cases and reach amicable solutions.
- High level of integrity and ethical standards in handling sensitive financial information and interactions with clients.