Have a full understanding of the company activities especially Facility Management and cleaning.
Achieves maximum sales profitability, growth and account penetration within an
assigned territory and/or market segment by effectively selling the company’s
products and/or related services.
Establishes, develops and maintains business relationships with current customers
and prospective customers in the assigned territory/market segment to generate new
business for the organization’s products/services.
Services existing accounts, obtains orders, and establishes new accounts by
planning and organizing daily work schedule to call on existing or potential clients.
Personally contacts and secures new business accounts/customers.
Promotes/sells/secures orders from existing and prospective customers through a
relationship-based approach.
Makes telephone calls and in-person visits and presentations to existing and
prospective customers.
Adjusts content of sales presentations by studying the type of client and the nature
of the work involved.
Demonstrates products and services to existing/potential customers and assists them
in selecting those best suited to their needs.
Keeps management informed by submitting activity and results reports, such as
daily call reports, weekly work plans, and monthly and annual territory analyses.
Monitors competition by gathering current marketplace information on pricing,
existing products/services, new products/services, etc.
Recommends changes in products, service, and policy by evaluating results and
competitive developments.
Resolves customer complaints by investigating problems; developing solutions;
preparing reports; making recommendations to management.
Expedites the resolution of customer problems and complaints.
Maintains professional and technical knowledge by reviewing professional
publications; establishing personal networks; participating in professional
societies.
Provides historical records by maintaining records on area and customer sales.
Researches sources for developing prospective customers and for information to
determine their potential.
Creates and manages a customer value plan for existing customers highlighting
profile, share and value opportunities.
Develops clear and effective written proposals/quotations for current and
prospective customers.
Coordinates sales effort with marketing, sales management, accounting,
procurement and technical service groups.
Analyzes the territory/market’s potential and determines the value of existing and
prospective customers’ value to the organization.
Plans and organizes personal sales strategy by maximizing the Return on Time
Investment for the territory/segment.
Supplies management with oral and written reports on customer needs, problems,
interests, competitive activities, and potential for new products and services.
Keeps abreast of product applications, technical services, market conditions,
competitive activities, advertising and promotional trends through the reading of
pertinent literature and consulting with marketing and technical service areas.
Participates in trade shows and conventions.
Reports all communications in writing both internally and with the client.
Maintains full coordination with the Project Manager, Procurement Officer and the
respective Supervisors which includes but is not limited to:
o Pricing the BOQ submitted by the Procurement Officer.
o Keeping Operations in copy on all communications involving operations.
Required Skills
• Excellent in customer service.
• Excellent in negotiations.
• Motivated to meet Sales Goals.
• Excellent in presentation skills.
• Self- Confident but not arrogant.
• Demonstrated aptitude for problem-solving ability to determine solutions
for customers.
• Determining causes of operating errors and deciding what to do about it.
• Using logic and reasoning to identify the strengths and weaknesses of
alternative solutions, conclusions or approaches to problems.
• Giving full attention to what other people are saying, taking time to
understand the points being made, asking questions as appropriate, and not
interrupting at inappropriate times.
• Being results-oriented.
• Understanding written sentences and paragraphs in work related
documents.
• Possessing excellent verbal and written communication skills.
• Understanding the implications of new information for both current and
future strategic decisions.
• Considering the relative costs and benefits of potential actions to choose the
most appropriate one.
• Managing one's own time.
• Able to work both independently and within a team environment.
• Excellent knowledge in Microsoft Office.
• Fluent in English and Arabic