International Maritime Academy is seeking to recruit a Receptionist/Gym Coordinator.

Position Summary: The Gym Coordinator and Receptionist will be the first point of contact for all members and visitors. This role is responsible for managing the front desk, handling member inquiries, scheduling appointments, and ensuring the smooth operation of the gym facilities.
Key Responsibilities:
1. Reception Duties:
o Greet and welcome members and visitors.
o Handle incoming calls and respond to emails promptly.
o Manage member check-ins and check-outs.
o Provide information about gym services, programs, and schedules.
2. Member Services:
o Address and resolve member inquiries and concerns.
o Assist members with class bookings and cancellations.
o Process membership applications and renewals.
3. Facility Coordination:
o Maintain a clean and organized reception area.
o Ensure gym facilities are well-maintained and equipment is in good working order.
o Coordinate with maintenance staff for repairs and upkeep of the gym.
4. Administrative Support:
o Maintain accurate records of member information and attendance.
o Prepare and distribute class schedules and promotional materials.
o Assist in planning and coordinating gym events and programs.
5. Sales and Promotions:
o Promote gym memberships and special offers.
o Upsell additional services and products to members.
o Track and report on sales and membership numbers.
Qualifications:
• High school diploma or equivalent; additional education in fitness or hospitality is a plus.
• Previous experience in a receptionist or customer service role, preferably in a fitness or wellness environment.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Proficiency in Microsoft Office and familiarity with gym management software.
• Passion for fitness and wellness