What You Will Be Doing:
Shop Coordinator oversees FabricAID’s Shop; its internal operations and sales. He/she is responsible for overseeing the daily operations of a store, making sure it runs smoothly and effectively: the sales of the shop, the visual merchandising, the creation of a community around the shop’s customers, the maintenance of an adequate system of sales records, the preparation of sales forecasts and the organization of creative events /activities at the shop.
Duties and Responsibilities:
Drive customer service excellence to every aspect of the store, including store appearance, display of merchandise, product placement, story layout, and selling procedures.
Open, operate and close both the cash registers
Greet and direct customers
Provide accurate information (e.g. product features, pricing and after-sales services)
Oversee stock levels to prevent shortages and overstock situations.
Coordinate restocking activities to maintain optimal product availability.
Answer customers’ questions about specific products/services
Conduct price and feature comparisons to facilitate purchasing
Assist in the unpacking and display of the merchandise.
Perform administrative tasks to support the
smooth operation of all store operations, including the timely submission of all personnel paperwork, preparing and submitting reports, monitoring sales
receipts and cash and report back to the management on sales transactions, most demanded items and needed merchandise for shop replenishment.
Coordinate with the Brand Manger on providing excellent customer service
Provide customer feedback to the Brand Manager
Stay up-to-date with new fashion trends
What You'll Need as Qualifications and Requirements to Succeed:
Academic B/G:High school degree
Experience:2-3 Proven work experience as a Retail Sales Representative, Sales Associate or similar role
Strong interpersonal skills and a customer-centric mindset.
Organizational skills with the ability to manage inventory effectively.
Team player attitude with the ability to support sales initiatives.
Display comfort in utilizing POS systems, inventory software, and computer skills.
Languages: Arabic, English
Familiarity with consumer behavior principles
Excellent communication skills, capable of building trusting relationships
Ability to perform in fast-paced environments
Flexibility to work various shifts
Authorities: No authorities for this position.
Perks and Benefits:
Free access to psychological support during working hours
Legal rights: 15 days annual leave and enrollment in social security
30% discounts on FabricAID retail concepts and up to 75% discounts on FabricAID services
How To Apply:
Interested candidates are asked to send an updated CV and a cover letter expressing their interest and qualifications to Ms. Jana Oueini HR Manager the following email address: [اضغط هنا لمشاهدة البريد اﻹلكتروني] Please mention the position title in the subject of your email