Position Overview:
We are seeking a dynamic and customer-focused Female Telesales Representative to join our vibrant team in the fast-paced world of fashion retail. As a Telesales Representative, you will be the first point of contact for our customers, handling phone calls, text messages, and social media inquiries. The ideal candidate possesses excellent communication skills, a passion for fashion, and the ability to drive sales through effective customer engagement.

**Key Responsibilities:**

1. **Customer Interaction:**
- Answer incoming customer phone calls and respond to text messages promptly and professionally.
- Engage with customers on various social media platforms, addressing inquiries and providing exceptional service.

2. **Product Knowledge:**
- Develop a deep understanding of our clothing brand, including product features, styles, and sizing to assist customers effectively.

3. **Social Media Management:**
- Monitor and respond to customer comments, messages, and reviews on social media platforms.
- Create engaging and informative posts to enhance brand visibility and customer engagement.

4. **Voice Message Campaigns:**
- Initiate and execute voice message campaigns to connect with customers on a personal level.
- Craft compelling messages to promote special offers, events, and new collections.

5 **Customer Relationship Management (CRM):**
- Update and maintain accurate customer records in the CRM system.
- Follow up with customers to ensure satisfaction, gather feedback, and encourage repeat business.

6. **Team Collaboration:**
- Collaborate with the sales and marketing team to align strategies and contribute to overall brand success.

**Qualifications:**

- Proven experience in customer service or telesales, preferably in the fashion industry.
- Excellent communication skills, both written and verbal.
- Familiarity with social media platforms and their usage for business purposes.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Enthusiastic about fashion trends and the clothing industry.
- Goal-oriented with a focus on achieving and exceeding sales targets