Company Description
Cloud SP, established in June 2015 in Jdeide, is an Internet Service Provider based in Beirut. We excel at offering digital services and prioritize our clients by continuously striving to deliver the best procedures and practices.
Cloud SP is licensed by the Ministry of Telecommunication to establish a telecommunication network, ensuring we offer the right services for our customers.
Role Description
This is a full-time on-site role for an Operations Manager at Cloud SP in Beirut. The Operations Manager will oversee daily operations, manage staff, coordinate with different departments, and ensure the smooth functioning of the internet services. They will also be responsible for implementing procedures, monitoring network performance, and optimizing processes to enhance service delivery.
Qualifications
- Operations Management, Network Performance Monitoring, and Process Optimization skills
- Experience in managing staff and coordinating with multiple departments
- Knowledge of telecommunication networks and IT procedures
- Problem-solving and decision-making abilities
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and handle pressure
- Bachelor's degree in Information Technology, Telecommunications, or related field
- Certifications in Project Management or Operations Management are a plus