Remote Sales & Customer Service Manager - Fitness Club

We are seeking a motivated and dynamic Remote Sales Manager to join our team at our Fitness Club. In this role, you will be responsible for overseeing and enhancing our sales initiatives, working closely with front-line sales staff, and implementing strategies to achieve sales targets. Your expertise will be crucial in optimizing our sales processes and ensuring a high level of customer satisfaction.

**Key Responsibilities:**

1. **Sales Strategy Development:**
- Develop and execute effective sales strategies to drive membership growth and retention.
- Analyze market trends and competitor activities to identify new opportunities.

2. **Team Leadership:**
- Train, motivate, and mentor front-line sales staff to achieve individual and team sales targets.
- Conduct regular performance reviews and provide constructive feedback to enhance team performance.

3. **Sales Optimization:**
- Monitor and evaluate sales metrics to identify areas for improvement and implement corrective actions.
- Collaborate with marketing teams to align sales strategies with promotional campaigns.

4. **Customer Relationship Management:**
- Foster strong relationships with new and existing members to increase loyalty and referrals.
- Address member inquiries and concerns promptly to ensure exceptional customer service.

5. **Remote Collaboration:**
- Utilize digital communication tools to maintain effective communication with team members and stakeholders.
- Organize and participate in virtual meetings, training sessions, and workshops.

6. **Reporting and Analysis:**
- Prepare and present regular sales reports to senior management, highlighting performance against targets.
- Use data analytics to assess sales activities and forecast future sales trends.

**Qualifications:**

- Proven experience in sales management, preferably in the fitness or wellness industry.
- Strong understanding of sales principles and customer service practices.
- Excellent communication and interpersonal skills, with the ability to engage effectively with remote teams.
- Proficiency in CRM software and Microsoft Office Suite.
- Ability to work independently and manage time effectively in a remote work environment.

**What We Offer:**

- Competitive salary and commission structure.
- Flexible remote working environment.
- Opportunity for professional development and career advancement.
- Access to fitness programs and wellness benefits
تاريخ النشر: ١١ سبتمبر ٢٠٢٤
الناشر: Hirelebanese
تاريخ النشر: ١١ سبتمبر ٢٠٢٤
الناشر: Hirelebanese