Showroom Assistant

Confidential - لبنان
A well Known company is looking for a Showroom Assistant, with minimum 2 years of experience in customer service, fluent in French & English.

Job Summary:

• To listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information
• To observe signal lights on switchboards, and dial or press buttons to make connections.
• To operate telephone switchboards and systems to advance and complete connections, including those for local, long distance, pay telephone, mobile, person-to-person, and emergency calls.
• To monitor automated systems for placing collect calls and intervene for a callers needing assistance
• To offer special assistance to persons such as those who are unable to dial or who are in emergency situations.
• To suggest and check alternate spellings, locations, and/or listing formats to customers lacking details or complete information.
• To update directory information.
• To provide assistance for customers with special billing requests.
Calculate and quote charges for services such as long-distance connections
تاريخ النشر: ١٣ سبتمبر ٢٠٢٤
الناشر: Hirelebanese
تاريخ النشر: ١٣ سبتمبر ٢٠٢٤
الناشر: Hirelebanese