The Commercial Specialist in the luxury sector plays a pivotal role in driving revenue growth and managing client relationships. The individual will be responsible for analyzing market trends, managing key accounts, negotiating contracts, and ensuring high standards of product or service delivery.
Key Responsibilities:
Client Relationship Management
- Cultivate and manage relationships with high-net-worth clients and luxury brand partners.
- Deliver personalized service, ensuring customer satisfaction and loyalty.
- Address client inquiries and provide expert advice on luxury products or services.
Sales and Revenue Growth
- Develop and implement sales strategies to achieve commercial goals.
- Identify new business opportunities and expand the luxury market presence.
- Drive performance by optimizing product positioning and pricing strategies.
Contract Negotiation and Management
- Negotiate contracts with suppliers, clients, and partners, ensuring favorable terms and maintaining high-quality standards.
- Ensure compliance with company policies and regulations during contract execution.
Market Analysis and Strategy
- Conduct in-depth market research to understand trends in the luxury industry.
- Analyze competitor activities and recommend strategies to maintain a competitive edge.
- Collaborate with the marketing team to align commercial activities with brand positioning.
Financial Oversight
- Monitor budgets and sales forecasts, ensuring commercial targets are met.
- Prepare reports on sales performance, client retention, and market insights for senior management.
Collaboration with Internal Teams
- Work closely with marketing, product development, and supply chain teams to ensure seamless product launch and delivery.
- Liaise with the finance department for accurate invoicing and financial tracking.