Job Purpose
The Warehouse Supervisor for the overall administration and the operations of the warehouse. He/She is also responsible for supervising the warehouse team while implementing policies and procedures to create a safe, organized, and productive work environment.

Responsibilities

1- Warehouse Management:
- Supervise the warehouse in terms of administration and operations to ensure optimal service.
- Manage the supervision of product organization in the warehouse in order to ensure abidance to the set guidelines.
- Extract the sales orders from WMS in order to perform any replenishments needed.
- Ensure service quality assurance to guarantee customer satisfaction.
- Handle all damaged products and coordinate with the insurance provider to process necessary claims.
- Ensure that the warehouse is compliant to the policies and procedures

2- Stock Control:
- Control the container of products upon reception to ensure that correct orders have been received.
- Follow-up on the quality of the orders received.
- Monitor expiry date of all products by following certain policies and procedures in order to ensure best quality to our clients.
- Ensure good storage condition and adequate spaces in order to avoid any inventory damage.
- Manage all the stock operations to avoid discrepancies.
- Control all deliveries in order to ensure ultimate quality.
- Perform inventory control once per year, in coordination with the Inventory Control Unit, in order to avoid discrepancies.
- Follow-up on the returned products received from clients in order to ensure that they are added to the warehouse inventory.

3- Team Management:
- Ensure that the assigned responsibilities within the team are well performed.
- Manage, coach and motivate the team in order to lead them toward high performance.
- Manage the performance appraisal process in order to ensure the KPIs are being met and provide the PX Department with accurate feedback.
- Delegate tasks effectively to others and ensure that they have the needed skills to succeed in order to have an effective and efficient flow of activities.
- Work on developing and growing the team’s expertise as part of career development and succession planning

Qualifications, Experience & Skills
-Bachelor’s Degree in Business Administration, Supply Chain or any related field.
- 3 to 5 years of experience in Supply Chain or Logistics. Warehouse Management experience is a must.
- Fluent in Arabic and English. French is a plus.
- Proficient in Microsoft Office.
- Excellent understanding of warehouse management procedures.
- Great organizational skills with the ability to maintain accurate records.
- Great communication and interpersonal skills.
- Good team management skills