Princessa Boutique Hotel is now hiring an Assistant Housekeeping Manager

Job Description:
Reports To – Housekeeping Manager

Position Summary:

As the Assistant Housekeeping Manager, you will provide leadership to the Housekeeping department to maximize the operations and ensure that guests have an exceptional stay.
The Assistant Manager will act in the place of the Manager to ensure smooth daily operations of the team.

Job Duties:

• Leading the daily PM Shift operations of the Housekeeping department and providing support to the Room Attendants and House Attendants.
• Assist with training new team members.
• Collaborate with the Reception and Maintenance departments with any room and property deficiencies.
• Maintain close working relationship with other departments especially Front Office, Food & Beverage.
• Inspect rooms and provide ongoing feedback to the team.
• Check and maintain adequate level of supplies and material and request replenishment of supplies as required.
• Ensure the correct handling of lost guest property in accordance whit Hotel procedures.
• Carry out opening and closing procedures as detailed in the standards & procedures while ensuring accurate completion of any reports.
• Provide leadership that inspires and engages the team to do their best every day.
• Ensuring all guest comments and complaints are acted upon promptly.
• Assist the team to ensure that all goals are met on a daily basis.
• Assist with scheduling of staff.
• Ensure room standards are maintained.
• Create action plans and update departmental progress-based guest and employee
feedback.
• Help to prepare work schedules to ensure all jobs are covered in assigned areas.
• Other duties as assigned by Housekeeping Manager, Assistant General Manager and General Manager.
Knowledge, Skills and Abilities
• Empathetic leader with the ability to work with and inspire a diverse team.
• Service focused.
• Previous experience in Housekeeping leadership a strong preference.
• Ability to lead by example.
• Flexible schedule including working on weekends.
• Strong communication skills.
• Detail oriented with the ability to work well under pressure