The Development Department is looking for a Stewardship Manager reporting to the Assistant Vice President for Development. This is a central position that is based on the Beirut campus with occasional commuting to the Byblos campus.
Role Summary
The Stewardship Manager is responsible for developing and implementing tailored stewardship plans for principal donors, aiming to deepen and sustain long-term relationships. This role involves planning and executing a calendar of engagement activities, providing meaningful recognition, managing various stewardship initiatives, and providing relevant reporting.
Main Duties & Responsibilities
- Recognizing that the best prospects are the past donors, creates and implements customized/ tailored stewardship plans for principal/major donors to foster, expand, and maintain lifelong relationships
- Develops programs to demonstrate gratitude towards donors in a variety of ways, always ensuring accurate communication to donors on how their gifts were used
- Assists donors understand the impact of their gifts, enhances the giving experience, and inspires donors’ commitment to LAU, thereby helping to cultivate enduring relationships between donors and LAU
- Develops an annual calendar of engagement activities to ensure consistent and meaningful interactions with donors.
- Ensures the execution of recognition activities as outlined in gift agreements and the Giving Societies matrix
- Provides meaningful recognition for principal/major donors, including personalized acknowledgements and special events, in consultation and coordination with the Directors for Development
- Assists the Annual Fund Director in providing meaningful recognition for the Annual Fund donors, through appropriate activities, and provides adequate reporting on the impact of the Fund
- Oversees stewardship activities for individual donors or groups of donors, ensuring all initiatives align with donor expectations, gift agreements where applicable, and the university’s objectives
- Ensures senior-level personalization of acknowledgements and interactions with donors to strengthen relationships
- Actively engages with donors to understand their interests and preferences, tailoring stewardship activities accordingly
- Gathers and analyzes key information about donors and their gifts to craft genuine and compelling stories
- Ensures the protection of donor’s personal information
- Provides timely, thorough, and accurate impact reports that highlight the outcomes of donor contributions, and enhance engagement with donors; Regularly updates the AVP on progress
- Performs other duties pertaining to this job as assigned
Minimum Required Qualifications
- Bachelor’s degree in Public Relations, Communications, Event Management, or a related field
- Minimum 8 years of experience, 4 of which in donor relations, public relations, stewardship, relationship-building or business development support services, or related experience, preferably in a higher education or a nonprofit environment, with at least 3 years in a supervisory role
- Proven experience in developing and implementing stewardship plans and recognition programs
- Strategic thinking with the ability to measure donor contributions’ impact
- Strong skills in writing, storytelling, and impact reporting
- Excellent organizational skills, with the ability to manage multiple initiatives simultaneously
- Strong interpersonal skills with the ability to build and maintain relationships with high-level donors
- Proficiency in CRM software data entry/handling and Microsoft Office Suite
Interested candidates should email their CVs with a letter of interest outlining the applicant’s relevant experience to [اضغط هنا لمشاهدة البريد اﻹلكتروني], specifying the job title in the subject line.
CVs should include the exact month and year while listing the candidate’s professional experience and educational background.
Closing date for accepting applications is Tuesday, November 19, 2024.
No applications will be accepted after this date, and only shortlisted candidates will be notified.
The Lebanese American University is an Equal Opportunity Employer.