About The Job

Job Overview
As a Receptionist at Tawfeer Supermarket, you will be responsible for welcoming the visitors and providing them with the support they need; also responsible for handling calls from customers and solving their problems.
The ideal candidate will be a confident communicator with strong organizational skills and adept at problem-solving.

Job Location: ADADMINTawfeer - Head Office

Job Type - Full Time

Key Responsibilities, Your Role is to...

1.Office:
- Maintain office security by following safety procedures and controlling access via the reception desk.
- Ensure reception area is tidy and presentable, with all necessary stationery and material.
- Update calendars and schedule meetings – Booking Meeting rooms.
- Answer, screen and forward incoming phone calls.
- Greeting with the titles (Mr. Mrs.).
- Greet and welcome guests as soon as they arrive at the office.
- Direct visitors to the appropriate person and office for Mr. Mohamad Dbouk, Mr. Rami Bitar, and Miss/Mrs. Sophie.
- Perform other clerical receptionist duties such as filing and photocopying.
- Order front office supplies by Departments including Pantry.
- Coordinate with Couriers – Mainly DHL.
2.Logistics:
- Arrange travel and accommodations bookings.
- Booking restaurants.
- Preparation in welcoming and hosting guests.
- Assisting with import documents.
- Assisting in banks documents.
- Support in providing visa requirements such as invitation letters, Bank statement and documentations for consulates and government units for travel, etc.
- Coordinating with the supported and unsupported items by government.
- Coordinating with Rice samples to be sent abroad for tasting.
- Filing – scanning
- Entry permits preparation and documentation for all the ministries.

Qualifications, Work Experience and Skills Requirements
• Bachelor’s degree.
• Minimum of 2 - 4 years of experience in the same or related field.
• Strong written and verbal communication skills.
• English proficiency is a must.
• Organizing and Planning Skills.
• Achievement Oriented.
• Accountability.
• Teamwork.
• Detail Oriented.
• Ability to remain calm under pressure.
• Ability to make decisions that impact own priorities and allocation of time to meet deadlines.
• High attention to details.
• Demonstrated reliability and punctuality.
• Demonstrated proactive approach to problem solving and idea generation.
• Demonstrated resilience in complex environments.
• Demonstrated high learning agility.

About Tawfeer Supermarket

Tawfeer is a Soft-Discounter, Best-Value Supermarket in Lebanon. We firmly believe that high quality should not come at a premium price. You can visit us as your go-to discount store in Lebanon to find all the fresh groceries
you need.

• Mission
Our mission is to enhance the well-being of our customers and empower them to live fuller lives, by providing them with exceptional value for their everyday essentials.

• Vision
We continuously strive to make our customers' lives better through continuous innovation and exploration of different solutions to create the most efficient and sustainable supply chain system that allows us to minimize cost without compromising quality.

• Values

Ethicality - We operate ethically and transparently.
Responsibility - We are driven by responsibility towards our communities and the environment.
Efficiency - We are constantly working and innovating to increase efficiency and lower cost without compromising quality and value.
Partnerships - We believe in partnerships with all our stakeholders, employees, customers, and suppliers. Our aim is to grow together in a sustainable manner.

• Responsibility and Sustainability
We proudly embrace our role as an essential member of the neighborhoods we serve. Our Corporate Social Responsibility and Sustainability initiatives emphasizes this dedication, as we wholeheartedly strive to make a positive impact and give back to these cherished communities