Company Description

Union Healthcare Partners is a leading promoter and distributor of pharmaceuticals and hospital supplies, both locally and internationally. Founded in 1946, we work with major multinational and local companies to provide operational excellence, compliance, and quality to our customers. Our services and support extend across the entire healthcare spectrum and encompass five divisions: Pharmaceuticals, Hospital Supplies, Dental Care, Animal Health, and OTC and Merchandising.

Role Description

Union Healthcare has an opportunity for a Collection Officer-Healthcare. We are looking for someone to ensure that payments are received in a timely manner in order to reduce the average collection period and maintain a good relationship with the hospitals’ management.

Supports in overseeing accounts’ situation (Average collection period/profitability/sales) and accordingly assists in releasing orders, while ensuring alignment with the management and team objectives.

Responsibilities

1. Monitors, for hospitals and wholesalers the receivables of the company for both pharma & non-pharma hospital supplies and backs-up the collection operations:

§ Monitors the receivables through printing out the related reports issued weekly; monitoring the wholesalers’ statement of accounts, and issuing occasionally the statement of accounts of the customers and transmits them to relevant salesmen.

§ Meets and negotiates with customers having difficulties to pay in order to reach an agreement.

§ Visits hospitals on need-basis to ensure all agreed payment terms are clear.

§ Backs-up the collection operations by following up continuously the hospitals of his/ her assigned area to ensure the payment of the due sums.

§ Coordinates the collector’s routing for collection.

§ Receives the credit notes of the hospitals and ensures their reception by the customer.

§ Builds strong relationships with key receivables clerks to enhance the collection process.

§ Releases the orders based on Credit Limit and Terms of Payment.

1. Prepares credit balance reports by sending on daily basis the payment schedule for the next day, and by updating and reporting the financial situation of the problematic accounts.

Qualifications

• Holder of a bachelor’s degree in business, Accounting or Finance
• Minimum 8 years of related experience preferably in a Medical or Healthcare Company
• Communication Skills
• Interpersonal Skills
• Negotiation Skills